Return and Shipping

Shipping

Please allow for 1 to 3 business days for your order (of all in-stock items) to be processed and shipped. We ship Monday - Friday. Delivery times might take longer due to COVID-19. Please allow up to 5-14 business days for an order to arrive. Custom order shipment timeframes vary by vendor but are typically fulfilled within three weeks of order processing.

You will receive an order confirmation by e-mail when your order has been received and another e-mail once your order has shipped. Be Charmed uses USPS and UPS to ship orders. 

Online Return Policy

You have 30 days to return or exchange an item. To be eligible for a return/exchange, your items must be unused and in the original condition/box. Gift receipts are eligible for exchange or store credit. Any seasonal themed merchandise must be returned before the holiday. All custom orders, special orders, food and sale items are final sale. Return shipping costs are at the expense of the customer and shipping costs are non-refundable. ALL MASKS/FACE COVERINGS ARE ALL FINAL SALE. If you have a return to send, please contact us for more information.

Thank you for following our policies & reading this before you checkout!